Ozempic and Wegovy Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly to us, such as:

  • Name, address, phone number, and email address
  • Date of birth, gender, and medical history
  • Insurance details and payment information
  • Identification documents (e.g., government-issued ID)

1.2 Health Information

  • Medical records, prescriptions, and details of consultations
  • Treatment plans, laboratory results, and progress reports

1.3 Usage Information

When you interact with our website or digital platforms:

  • IP address, browser type, and device information
  • Usage patterns and interactions (e.g., pages visited)

1.4 Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and personalize your treatments and services.
  • Communicate with you about appointments, prescriptions, and follow-ups.
  • Process payments and handle insurance claims.
  • Improve our services through feedback and analytics.
  • Comply with legal, regulatory, and medical obligations.

3. Disclosure of Your Information

We may share your information with:

  • Healthcare Providers: To coordinate your treatment and deliver services.
  • Insurance Companies: To process claims and verify coverage.
  • Service Providers: For administrative functions like billing and data hosting.
  • Legal Authorities: When required to comply with laws, subpoenas, or court orders.

We will never sell your personal or health information to third parties.

4. Data Security

We implement a variety of security measures to protect your information, including:

  • Secure servers and encrypted data storage.
  • Restricted access to sensitive information by authorized personnel only.
  • Regular audits and updates to our privacy protocols.

While we strive to protect your information, no system can guarantee complete security.

5. Your Rights

You have the following rights regarding your information:

  • Access and Correction: Request access to your information and correct inaccuracies.
  • Data Portability: Request a copy of your data in a portable format.
  • Deletion: Request the deletion of your information, subject to legal or medical record-keeping requirements.
  • Restriction of Processing: Request limits on how your data is used.
  • Objection to Processing: Opt out of certain uses, such as marketing communications.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Health records may be retained for a longer period as required by law.

7. Third-Party Links

Our website or services may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website with the effective date at the top.